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Recruitment & Talent Operations

The hiring grind, systemized: sourcing, screening and scheduling — with a pipeline you can open.

A hire is a project with deadlines, and the project is mostly unglamorous work: the posting, the sourcing, the first screen, the scheduling, the offer paper, the onboarding. Left to the hiring manager, it competes with the actual job — and the role drifts open for months. We run the recruiting operation so the role fills on the plan: sourcing, screening and scheduling handled by a team, with the pipeline visible to you at every stage.

  • Job posting management across the channels that matter
  • Candidate sourcing and pre-screening against your criteria
  • Interview scheduling and coordination, end to end
  • Offer documentation and onboarding coordination, handled
Visual representing Recruitment & Talent Operations
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THE SERVICE SYSTEMRecruitment & Talent Operations 29
Post Source Screen

The problem

The role has been open for two months. The hiring manager is still screening.

Every open role has a hidden cost: the work that gets redistributed, the service that quietly drops, the plan that slips. And the recruiting process that should fill it is run by the person who needs filling — who sources between client calls, screens on evenings, and schedules interviews around everything else. It is not a hiring problem; it is a capacity problem wearing a hiring mask.

A recruiting process is an operation: the posting, the sourcing, the screening, the scheduling, the offer, the onboarding — each with steps, owners and timing. When it is run as an operation instead of a favor, the role fills on the plan and the hiring manager is where they should be: in the final conversations, not in the first ones.

Sound familiar?

  • The posting is live but the pipeline is empty
  • The hiring manager is doing the first screen
  • Interview scheduling is a game of calendars
  • The offer went out and then the onboarding fell apart

What we actually do

The talent operation, in four blocks.

From the brief to the start date:

01

Sourcing & screening

The pipeline, filled with people.

  • Job briefs and posting copy that actually attract the role
  • Active sourcing across the channels that fit the hire
  • Pre-screening against your written criteria
  • The scored shortlist handed to your team, ready to work
02

Scheduling & coordination

The calendar, solved.

  • Interview panels and slots coordinated end to end
  • Reminders and reschedules handled, not chased
  • Feedback collected from the panel after every round
  • The stage and the decision logged on every candidate
03

Offer & onboarding

The last mile, closed.

  • Offer documentation and the candidate communication
  • Reference and verification coordination
  • Onboarding coordination: the access, the kit, the first week
  • The day-one experience, handled so the hire starts well
04

Pipeline & reporting

The board, always current.

  • A live pipeline view: every role, stage and timing
  • Time-to-hire and pipeline health reported per role
  • The source analysis: where the good candidates came from
  • The hiring plan for the next wave, started early

The machine

The pipeline, run stage by stage.

The recruiting loop with an owner and a timeline at every stage.

01

Post

The role written and posted where your candidates actually are — the brief, the channels and the tracking set up before the first applicant lands.

02

Source

Active sourcing against your criteria: the outreach, the database, the pipeline filled with people, not just applications.

03

Screen

The pre-screen run against the written criteria — the conversation, the score and the shortlist, ready for your team to work.

04

Schedule

The interviews coordinated end to end: the panels, the slots, the reminders — so the calendar stops being the bottleneck.

05

Close

The offer documented and the onboarding coordinated — the last mile that decides whether the hire actually starts.

The pipeline is a view you can open any time: every role, every stage, every candidate and the timing. You are hiring with your eyes on the board, not your memory.

How it works

From the open role to the start date.

Day 1–2

Brief & setup

The role brief, the criteria and the timeline are written down, the pipeline is set up in your ATS (or ours), and the posting plan is agreed.

Week 1

Post & source

The role goes live and active sourcing begins. The pipeline starts filling with sourced candidates, not just inbound applications.

Week 1–2

Screen & shortlist

The pre-screen runs against the criteria; the scored shortlist reaches your team with the context for the interviews.

Week 2–3

Interview & offer

The interviews are coordinated, the feedback collected, and the offer documented and communicated — the final rounds are yours, the machinery is ours.

Week 3+

Onboard & report

The onboarding is coordinated and the role is closed. The pipeline report — time-to-hire, the source that worked, the plan for the next — lands with you.

Scope of engagement

Every deliverable, named upfront.

  • The role brief, criteria and the written timeline
  • Postings managed across the channels that fit the role
  • Sourced and pre-screened candidates, scored to your criteria
  • Interview scheduling and coordination, end to end
  • Offer documentation and candidate communication
  • Onboarding coordination to a clean day one
  • The live pipeline view and the per-role hiring report

FAQ

Recruitment support, straight answers.

An agency sells you a candidate; we run your hiring process. We work for your roles, on your criteria, in your pipeline — sourcing, screening, scheduling and onboarding the people you hire, with the final conversations and the offer decision staying with your team. You get an operating function, not a marketplace, and the pipeline belongs to you and stays in your ATS.

We run the pre-screen — the conversation that checks the criteria before your team spends its time. The shortlist and the interview rounds are yours: we coordinate the panels, the scheduling and the feedback, and you make the hire. That division is deliberate: the operational work is ours, the judgment call is yours.

Yours first — we operate the pipeline in the applicant tracking system you already run, so the data and the history stay in your account. If you do not have one yet, we set up a clean pipeline (or recommend the right tool for the volume) and build it as a view you can open any time. Either way, the pipeline is yours, not ours.

Yes — that is where the operation earns its place. The sourcing plan, the screening process and the pipeline setup scale across roles, so five open positions do not become five times the chaos. The sourcing teams and the pipeline board are shared infrastructure; the criteria and the final calls stay specific to each role and each hiring manager.

How many open roles are waiting on the hiring process?

List the roles, the criteria and the timeline you are holding. We will map the sourcing plan, the screening process and the pipeline setup — and the speed we can get you to a hire.

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